Legal notice

Legal Notice

Last updated: September 08, 2024

This Legal Notice provides important information regarding the ownership, operation, use, and legal conditions applicable to www.himsofficialshop.com (the "Website").

1. Website Operator

Store Name: Hims
Website: www.himsofficialshop.com
Email: [email protected]
Customer Service: +1 (208) 406-0044

2. Business Address

Hims
6 Ellison Close
Hollingworth
Hyde
SK14 8LH
United Kingdom

3. Purpose of the Website

This Website is an online retail store offering consumer products, including health, wellness, dietary supplement, nutritional, and related products.

The Website is intended to provide customers with product information, shopping functionality, order management, customer support, shipping information, and other related e-commerce services.

4. Age Requirement

This Website and the products offered through it are intended for adults.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order through this Website.

5. Medical and Health Disclaimer

Information provided on this Website is for general informational and educational purposes only.

Nothing on this Website is intended to constitute medical advice, diagnosis, treatment, or a substitute for consultation with a qualified doctor, pharmacist, or other licensed healthcare professional.

Customers should consult an appropriate healthcare professional before using dietary supplements or wellness products, particularly if they:

Have an existing medical condition;
Take prescription or over-the-counter medication;
Are pregnant or breastfeeding;
Have allergies or known sensitivities;
Have concerns about possible interactions or side effects.

Individual results may vary. No specific health, wellness, nutritional, or performance outcome is guaranteed.

6. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, packaging information, and other details displayed on the Website are accurate.

However, manufacturers may occasionally update product packaging, labeling, formulations, specifications, or other details without prior notice.

Customers should review the actual product packaging, label, instructions, warnings, and ingredient information before use.

7. International Customers

Products sold through this Website may be subject to different rules, regulations, import restrictions, and labeling requirements depending on the destination country.

Customers are responsible for ensuring that products ordered through the Website may legally be purchased, imported, possessed, and used in their jurisdiction.

Customs authorities or other government agencies may inspect, delay, restrict, or refuse entry of certain shipments.

8. Intellectual Property

Unless otherwise stated, the Website's original text, design elements, layouts, graphics, photographs, and other proprietary content owned or licensed by us are protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, or commercially exploit protected Website content without prior authorization, except where permitted by applicable law.

Third-party product names, logos, trademarks, and other intellectual property displayed on this Website remain the property of their respective owners.

The appearance of a third-party trademark or product name does not itself imply ownership of that trademark by us.

9. Website Availability

We make reasonable efforts to maintain the availability, security, and functionality of the Website.

However, we do not guarantee uninterrupted or error-free access. The Website may occasionally be unavailable due to:

Maintenance;
Technical issues;
Hosting or network interruptions;
Security measures;
Third-party service interruptions;
Events outside our reasonable control.

10. Third-Party Services

Our Website may use services provided by third parties, including:

Shopify;
Payment processors;
Shipping and logistics providers;
Analytics providers;
Advertising platforms;
Customer support providers;
Other technology service providers.

These third parties may operate under their own terms of service and privacy policies.

11. Third-Party Links

The Website may contain links to third-party websites or services.

We are not responsible for the availability, accuracy, security, privacy practices, or content of websites operated by third parties.

Visiting third-party websites is at your own discretion, and we encourage you to review their applicable policies.

12. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses arising from the use or inability to use the Website.

Nothing in this Legal Notice is intended to exclude or limit any liability or consumer right that cannot legally be excluded.

13. Accuracy of Information

We make reasonable efforts to keep information on the Website accurate and current.

However, occasional typographical errors, pricing errors, technical inaccuracies, or incomplete information may occur.

Where permitted by law, we reserve the right to correct errors, update information, or make changes to the Website.

14. Fraud and Unauthorized Use

Unauthorized or fraudulent use of the Website is prohibited.

This includes, but is not limited to:

Fraudulent payment activity;
Card testing;
Unauthorized automated access;
Malicious scraping;
Attempts to interfere with Website security;
Submission of false customer or payment information;
Misuse of promotions, refunds, or chargeback procedures.

We may take reasonable steps to prevent, investigate, or report suspected fraudulent activity.

15. Privacy and Personal Information

The collection and processing of personal information through this Website is governed by our Privacy Policy.

Please review our Privacy Policy for information about how personal information is collected, used, shared, stored, and protected.

16. Returns, Shipping, and Purchases

Purchases made through the Website are also subject to our:

Terms of Service;
Return and Refund Policy;
Shipping Policy;
Privacy Policy.

These policies form part of the terms governing your use of the Website and purchases made through it.

17. Governing Law

This Legal Notice and the operation of this Website are subject to the laws of England and Wales, except where mandatory consumer protection laws in a customer's country or region apply.

Nothing in this Legal Notice is intended to remove consumer protections that cannot legally be waived.

18. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes in our business, Website functionality, legal obligations, or operating practices.

The latest version will be published on this page, and the "Last updated" date will be revised accordingly.

19. Contact Information

For legal, customer service, order-related, or general Website inquiries, please contact us: